About the Role
For our client, a global organization operating within the medical industry, we are currently looking for a Training Operations Manager.
This managerial role combines team leadership, coordination of training operations, and oversight of training program compliance with quality standards and regulatory requirements. The successful candidate will be responsible for enhancing the effectiveness and continuous improvement of training processes that support a multinational organization.
This opportunity is ideal for professionals with experience in Learning Operations, Quality, Compliance, or Training Management within a regulated environment.
Key Responsibilities
- Lead, develop, and support a team responsible for training operations and administration.
- Oversee the planning, implementation, and monitoring of training programs.
- Ensure training processes comply with applicable quality standards and regulatory requirements.
- Collaborate closely with Quality, Regulatory Affairs, Operations, HR, and Compliance teams.
- Drive the development and continuous improvement of training processes, procedures, and tools.
- Monitor data accuracy and process effectiveness within LMS platforms.
- Present training performance metrics (KPIs) and process improvement recommendations to management.
- Support internal and external audits by preparing training-related documentation and records.
- Participate in continuous improvement initiatives focused on quality and operational excellence.
- Contribute to training needs analyses and competency development frameworks.
Requirements
- Minimum 5 years of experience in training, quality, compliance, operations, or learning management.
- Proven experience managing teams, including geographically dispersed teams.
- Practical knowledge of Learning Management Systems (LMS) and training administration processes.
- Experience working within a regulated environment (e.g., Medical Devices, Pharmaceutical, Life Sciences, or Manufacturing).
- Strong understanding of quality systems and regulatory requirements.
- Knowledge of GMP principles and ISO standards will be considered a strong advantage.
- Fluent English skills (minimum C1 level).
- Excellent organizational, communication, and analytical skills.
- Advanced proficiency in MS Excel and the Microsoft Office Suite.
Nice to Have
- Experience designing and developing training programs.
- Knowledge of Learning & Development methodologies.
- Experience within manufacturing, logistics, or operational environments.
- German language skills.
What We Offer
- Opportunity to join an international organization with high-quality standards.
- Real impact on the development and optimization of training and organizational processes.
- Collaboration with global teams of subject matter experts.
- Stable employment and a comprehensive benefits package.
- Hybrid working model.
- Professional development opportunities within an international structure.