We work: Remote
Contract of employment: full-time
Level: Mid
Recruitment process: online
About your future employer:
Our client is a global corporation offering a dynamic and innovative work environment within a global structures. By joining our client, you will have the chance to be part of a pioneering organization that embraces cutting-edge technology, values its people, and is dedicated to delivering exceptional services to clients worldwide.
Supply Chain Specialist with Italian | Fully Remote
Job Responsibilities:
- Manage customer orders, including order creation, updates, and modifications in SAP.
- Monitor orders throughout the entire order lifecycle, from receipt to delivery.
- Support customer queries and ensure timely resolution of issues.
- Manage inventory availability through system checks and cooperation with warehouses.
- Allocate stock and coordinate deliveries.
- Create delivery documents, shipping instructions, and other logistics documentation.
- Handle customer disputes, claims, returns, and order discrepancies.
- Audit carrier invoices and support logistics cost control activities.
- Participate in process transition and migration projects.
- Create and maintain process documentation, including SOPs and knowledge articles.
- Support knowledge transfer activities and train other team members.
- Collaborate closely with internal stakeholders, customers, warehouses, and logistics providers to ensure smooth process execution.
You are the right person for the role if you:
- Have experience in Supply Chain, Logistics, Order Management or a related area.
- Have hands-on experience working with SAP.
- Speak Italian and English at a minimum B2 level.
- Have very good knowledge of Microsoft Excel.
- Demonstrate strong analytical skills and the ability to simplify and improve processes.
- Have excellent communication and stakeholder management skills.
- Are proactive, customer-oriented, and able to work independently in a remote environment.
- Experience in process transitions or migration projects will be considered a strong advantage.
We offer:
- Stable employment based on an employment contract with no trial period.
- Fully remote work model and flexible working hours supporting a healthy work-life balance.
- Opportunity to work for a prestigious international organization in a dynamic and collaborative environment.
- Attractive bonus scheme, including semi-annual performance bonuses, a Christmas bonus, and an employee referral program.
- Extensive career development opportunities through internal mobility, professional training, online learning platforms, and development programs.
- Comprehensive benefits package, including private medical care (with the option to extend coverage to family members), group life insurance, and Multisport/MyBenefit benefits.
- Access to a well-being platform, including free consultations with a psychologist and various health & wellness initiatives.
- Social Fund benefits, employee discounts, and additional company perks.
- Supportive and people-focused culture with opportunities to participate in charity, sports, and well-being events.
- Company-provided IT equipment to ensure a comfortable remote working experience.
Recruitment proces:
- Short interview with Antal Consultant
- Interview with HR & Hiring Manager
- Italian language check
- Employment