Do you have experience in Accounts Receivable, Order-to-Cash or Dispute Management? Are you comfortable investigating invoice-related issues, collaborating with different business functions and resolving customer payment disputes? If yes, we would like to hear from you.
Join a global organization where you will play an important role in ensuring timely dispute resolution, improving cash flow performance and supporting financial operations across international markets.
Your responsibilities
- Investigate and resolve customer invoice disputes and payment discrepancies
- Analyze deductions, short payments, pricing issues and billing-related claims
- Review supporting documentation, including invoices, credit notes, contracts, purchase orders and proof of delivery
- Coordinate dispute resolution activities with Finance, Collections, Customer Service, Sales, Pricing and Logistics teams
- Monitor assigned dispute portfolio and ensure timely closure of open cases
- Support reduction of overdue balances and improvement of cash collection effectiveness
- Identify root causes of recurring disputes and recommend corrective actions
- Ensure accurate documentation and categorization of disputes in internal systems
- Cooperate closely with Accounts Receivable and Collection teams to prevent disputed invoices from becoming aged debt
- Contribute to process improvements and optimization initiatives within the Order-to-Cash function
What we are looking for
- Minimum 2 years of experience in Accounts Receivable, Order-to-Cash, Dispute Management or Credit & Collections
- Practical experience handling invoice disputes, deductions, payment discrepancies, customer claims or billing-related issues
- Understanding of Accounts Receivable and cash collection processes
- Experience working with multiple stakeholders across Finance, Customer Service, Sales and Operations
- Strong analytical and problem-solving skills
- Good Excel skills
- German language proficiency (minimum B2/C1)
- Good command of English
- Experience with SAP, SAP S/4HANA, GetPaid or similar finance systems will be considered an asset
What we offer:
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International, collaborative work culture.
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Attractive benefits package.
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Structured training and clear career development paths.
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Purpose-driven organization.