Dispute Analyst with German

📍 Warsaw | Hybrid Model
📄 Fixed-term Employment Contract until the end of 2027

We are currently partnering with a global organization to find a Dispute Analyst with German who will play a key role in supporting the Order-to-Cash process and driving the resolution of customer invoice disputes across European markets.

This is an excellent opportunity for professionals with experience in Accounts Receivable, Collections, Dispute Management, or Order-to-Cash, who enjoy problem-solving, stakeholder collaboration, and working in a dynamic international environment.

Key Responsibilities

• Investigate and resolve customer invoice disputes in a timely manner.
• Review and validate supporting documentation, including invoices, credit notes, proof of delivery, contracts, and purchase orders.
• Collaborate with internal teams such as Finance, Customer Service, Sales, Logistics, and Collections to identify and resolve disputed items.
• Maintain accurate records of dispute cases and ensure proper documentation.
• Monitor assigned dispute portfolios and follow up on outstanding issues.
• Support initiatives aimed at reducing aged receivables and improving cash flow performance.
• Identify root causes of recurring disputes and recommend process improvements.
• Analyze trends related to invoicing, pricing, contractual agreements, and logistics discrepancies.
• Contribute to continuous improvement within the Order-to-Cash process.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2 years of experience in Accounts Receivable, Collections, Dispute Management, Order-to-Cash, or Finance Operations.
• Fluent English and German.
• Good understanding of invoice-to-cash processes and accounts receivable principles.
• Strong analytical and problem-solving skills.
• Advanced Excel skills.
• Ability to collaborate effectively with multiple stakeholders across different functions.
• Experience with SAP or SAP S/4HANA will be considered an asset.
• Experience working with factoring companies will be an advantage.

What Our Client Offers

• Opportunity to join an international and collaborative environment.
• Hybrid working model based in Warsaw.
• Comprehensive onboarding and training programs.
• Exposure to global finance operations and cross-functional projects.
• Fixed-term employment contract running until the end of 2027.
• Initial contract includes a 3-month probation period.
• Attractive salary package and employee benefits.