Location: Kraków
We work: Hybrid (3 days from office per week)
Contract of employment: full-time
Recruitment process: online
About your future employer:
Our client is a global financial corporation that takes customer service to a higher level and enhances the customer service experience. Therefore, we are looking for young professionals who want to use foreign languages daily and develop in the field of financial markets.
Customer Service Support with German
Here are some of the things you can look forward to:
- Help deliver world-class and industry-leading support to global clients;
- Providing front-line support to our clients across phone, email, chat, and social media;
- Providing excellent client service in the area of finance;
- Answering queries from our clients on all of products and platforms;
- Resolving trade queries and disputes;
- Providing clients with technical support.
You are the right person for the role if you:
- Are fluent in English and German (written and spoken);
- Have advanced knowledge of MS Excel;
- Have strong analytical skills and attention to detail;
- Have an action-oriented approach to problem-solving.
Our Client has a lot to offer:
- Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas;
- Great atmosphere and comfortable working conditions;
- Stable job and cooperation with friendly and high qualified team;
- Hybrid model of work, flexible working hours;
- Workation - for 20 days, you can work from anywhere in the world;
- 3 additional days off for celebrate your birthday and voluntary work;
- Office located near city centre;
- Modern working environment (agile spaces, private quiet rooms and breakout areas);
- Competitive salary;
- Annual and performance-related bonuses;
- Private medical cover for you and your family;
- Multikafeteria system;
- Life insurance;
- Unlimited access to learning platform;
- High-standard IT equipment;
- Free parking;
- Annual parties and other social events.
Recruitment process:
- Short interview with Antal Consultant
- Teams meeting with Hiring Manager and HR
- Employment