Location: Łódź, Poland
Working model: On-site
Type of contract: Permanent employment contract
Recruitment process: Online
About your future employer
Our client is building a new Shared Services Centre in Łódź as part of its Global Finance organisation. You’ll join the Centre of Excellence team and work in an international environment, supporting customers and internal stakeholders across the Order-to-Cash area.
Accounts Receivable & Collections Specialist with German
Responsibilities
- Manage collections for overdue invoices and customer accounts.
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Contact customers by phone and email to follow up on outstanding payments and agree on payment plans within established guidelines.
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Investigate and resolve billing disputes, escalating complex cases when needed.
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Manage payment reminders, dunning activities and customer statements.
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Monitor customer accounts, invoice statuses and payment commitments.
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Support cash application and account reconciliation.
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Maintain accurate collection records in company systems, including HighRadius.
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Prepare collection reports and documentation for audits and potential legal recovery.
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Collaborate with Sales, Field Operations and internal dispute resolution teams.
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Identify opportunities to improve collection processes and reduce overdue balances.
Qualifications
- 1–3 years of experience in Accounts Receivable, Collections or Order-to-Cash (OTC).
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Good command of German (min. B2) and English.
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Strong customer communication and problem-solving skills.
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Good attention to detail and the ability to manage priorities independently.
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A proactive approach and a strong sense of ownership.
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A bachelor’s degree in Finance or a related field is preferred.
We offer
- The opportunity to join a new Shared Services Centre and contribute to its development.
- An international working environment within the Global Finance organisation.
- The opportunity to develop your expertise in OTC, Collections and Accounts Receivable.
- Exposure to international customers and cross-functional Finance teams.
- Participation in process improvement and strategic initiatives.