Supply Chain /Order Management Coordinator with Turkish
We are looking for both middle and senior specialists to join our client's operations in Krakow, Poland
*all candidates must be eligible to work in Poland
Responsibilities
- Manage customer orders from creation to delivery, including order updates, pricing verification, and system entry
- Analyze stock levels and sales data to recommend order quantities and ensure product availability in cooperation with planning teams
- Monitor order execution and coordinate deliveries with logistics partners to ensure timely and accurate fulfillment
- Proactively communicate with customers regarding delays, shortages, or any order-related issues
- Handle product returns by organizing pickups and resolving return-related matters
- Collaborate closely with internal teams, including Supply Chain, Customer Service, and Logistics, to ensure smooth day-to-day operations
- Support reporting activities, contribute to process improvements, and assist in onboarding and supporting team members
Requirements
- University degree
- Very good command of English and Turkish (written and spoken)
- Minimum 3 years of experience in supply chain, logistics, order management, customer service, procurement, or a similar role
- Strong stakeholder management and customer communication skills
- Customer-oriented mindset with a proactive approach to problem-solving
- Good knowledge of MS Office, especially Excel
- Ability to manage multiple priorities and work effectively under tight deadlines
- Results-driven attitude and strong problem-solving skills
- Knowledge of SAP will be considered an advantage
We Offer
- Comprehensive onboarding and training to support your success in the role
- Opportunity to develop within a technical or managerial career path, including leadership development
- Professional growth in an international environment with opportunities to expand your skills across various areas
- Flexible working hours and a stable employment environment
- Private medical care and life insurance
- Integration events and soft skills development opportunities
- Friendly, highly qualified, and international team
- Great atmosphere and comfortable working conditions in a well-located office in Kraków
- Dynamic, non-corporate work environment