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Develop and implement change management strategies and plans to support GBS and Shared Services transformations.
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Lead CM on digitalisation and finance transformation projects, focusing on P2P and O2C processes.
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Conduct impact assessments, identify key stakeholders, and develop communications and engagement plans to ensure stakeholder engagement and alignment.
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Design and deliver change management training programs to support new processes and systems and new ways of work ensuring effective adoption and user proficiency.
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Monitor and evaluate the effectiveness of change management initiatives, providing regular updates and recommendations for continuous improvement.
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Collaborate with cross-functional teams to ensure seamless integration of new processes and technologies.
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Provide expert advice and guidance to clients on best practices in change management, GBS, and finance transformation.
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Prepare and present project status reports, ensuring transparency and effective communication with clients and stakeholders.
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Assist the Head of Change Management Consulting Practice in expanding the change management approach and developing artefacts/tooling.
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Support the Head of Change Management Consulting with CM business expansion and growth initiatives, including identifying new business opportunities and contributing to proposal development.
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Assist with CM programme administration, including tracking project milestones, managing budgets, and ensuring timely delivery of deliverables.
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Develop and execute stakeholder communication and engagement strategies to build support and commitment across all levels of the organization.
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Drive behavioural change initiatives and embed new ways of working to ensure long-term sustainability of change efforts.
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Bachelor’s degree in Business Administration / psychology (A master’s degree is preferred)
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Experience in various Change methodologies and tools including ADKAR, Prosci, Kotter, Complexity etc.
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Proven experience as a Change Management Consultant, with a strong focus on GBS, Shared Services, Digitalisation, and Finance Transformation.
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Exceptional project management skills with a track record of successfully leading large-scale transformation initiatives.
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Strong analytical and problem-solving abilities.
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Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
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Experience in developing and delivering Change training programs.
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Experience in business development and growth initiatives is a plus.
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Strong organisational skills and attention to detail.
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Experience in developing and executing stakeholder communication and engagement strategies.
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Demonstrated ability to drive behavioral change and embed sustainable new ways of working.
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Opportunity to work with a leading global consulting firm and prestigious clients.
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Engage in challenging and rewarding projects that drive meaningful change.
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Collaborate with a diverse and talented team of professionals.
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Continuous learning and professional development opportunities.