Are you passionate about customer service and looking for a rewarding part-time role? Join our dynamic team as a Live Chat Support Specialist, where you'll support our Live Operations team in delivering exceptional service.
For candidates fluent in German, Dutch, or Bulgarian, we are pleased to offer a 100% remote work opportunity.
Other positions will follow a hybrid work model (60% from the office / 40% from home).
KEY RESPONSIBILITIES:
- Provide dedicated support to our employees, addressing challenges that arise while they are providing services in the field.
- Utilize your communication skills to resolve issues efficiently, ensuring a seamless experience for both employees and customers.
- Collaborate with team members, sharing ideas and best practices in a professional environment.
WHAT WE’RE LOOKING FOR:
- Fluency in one of the following languages (min. B2) German/Dutch/Bulgarian/Italian/French/Polish and good communication skills in English.
- Experience is not required, but most welcomed.
- A detail-oriented individual who thrives in a fast-paced setting.
- Proficient in using computers and capable of multitasking across various platforms.
- A proactive approach, taking ownership of challenges with a positive mindset.
WHAT WE OFFER:
- Competitive salary with potential language allowances.
- A supportive environment focused on your personal and professional development, including workshops and training.
- A part-time employment contract with flexible working options (hybrid model for most roles).
- Benefits such as a meal allowance, subsidized sports card, and private medical care.
- A fun workplace atmosphere with various in-office perks and a chance to be part of a growing team.
If you are ready to take the next step in your career and make a difference, we would love to hear from you! Apply now to become part of our customer service family.