Senior Training Operations Specialist | 2:00 PM–10:00 PM
For our client, an international organization, we are looking for a Senior Training Operations Specialist to join a global Training Operations function.
The role combines training operations, instructional design, process ownership and stakeholder support. You will work closely with international stakeholders, including senior leaders based in the US, while ensuring that training content and processes remain user-friendly, compliant and audit-ready.
Your responsibilities:
- Coordinate and support day-to-day Training Operations activities.
- Manage, maintain and update training content.
- Transform training materials into clear, engaging and user-friendly learning experiences.
- Work with Articulate and ServiceNow as part of day-to-day training operations.
- Support international stakeholders and respond to training-related requests and issues.
- Work closely with senior stakeholders, including Directors based in the US.
- Act as a Process Owner for assigned Training Operations processes.
- Maintain training procedures, documentation and process standards.
- Support audits and provide relevant training documentation and process expertise.
- Identify issues and opportunities to improve existing training processes.
- Participate in occasional international business travel (approximately 5–10%).
What we are looking for:
- Experience in Training Operations, Learning Operations, Learning Administration, Instructional Design or a related field.
- Hands-on experience working with training content and making it accessible and user-friendly.
- Experience with Articulate.
- Experience working with ServiceNow.
- Experience supporting audits or working in a regulated/compliance-driven environment.
- Strong understanding of process ownership and documentation.
- Excellent organizational and problem-solving skills.
- Strong communication and stakeholder management skills, including cooperation with senior stakeholders.
- Very good command of English.
- Availability to work 2:00 PM–10:00 PM.
- Willingness to travel internationally approximately 5–10% of the time.